Why Us
OUR COMMITMENT
Welcome to Neeva Baby, where we specialize in cutting-edge baby technology. Join the ranks of thousands of satisfied and soon-to-be parents who adore our products. Enjoy the added perk of free nationwide shipping as part of our commitment to delivering excellence. Count on us for top-notch quality and exceptional customer service. Our range of baby tech products allows you to not only hear the baby's heartbeat but connect with the Neeva Baby mothers in our state of the art app, adding an extra layer of assurance. Experience the surprising wonders of a Neeva Baby® firsthand – because nothing beats the comfort of listening to a baby's heartbeat, and we promise you can do just that with our products.
OUR QUALITY GUARANTEE
Customer satisfaction is our mantra! We stand behind all our products for six months. Our support team is ready to assist via email, addressing any issues with prompt attention.
OUR SHIPPING GUARANTEE
At Neeva Baby, we prioritize providing optimal shipping options for all our customers. By keeping inventory on-site, we ensure swift dispatch of items. Our advanced warehousing and shipping facility not only streamlines order processing but also upholds the highest standards of service and care.
Our collaboration with leading shipping carriers enables real-time updates, with order confirmations and tracking details delivered directly to your inbox. And the convenience doesn't stop there – whether you're in the city, a rural area, or even at a postal box, Neeva Baby delivers wherever our couriers can reach.
Rest assured, our fully insured shipping removes any stress, allowing you to purchase our products with confidence. Expect your items to reach you safe and sound within our 3-5 business day shipping timeframe, fulfilled from our warehouse within 1 business day.
We always prioritize customer satisfaction, reflected in our flexible and hygienic return policy. Returns are accepted for unopened packages, and we provide a return label for your convenience, with an 18% restocking fee applicable.
For any technical issues, reach out to us at support@neevababy.com for prompt assistance. Every order is backed by a 6-month warranty for unresolved technical issues.